Ebay Australia Reviews
Ebay Australia Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ebay Australia has a 1.7 star rating from 988 reviews, 11% would recommend, with 81% unfavorable and 9% positive. Consumers are mostly dissatisfied and frequently request refunds; common issues cite account blocks, delivery and tracking problems.
Key Takeaways for Future Customers
- Expect mixed experiences per Ebay Australia reviews; check seller ratings before buying.
- Be prepared for long refund and exchange processes and limited phone support.
- Keep tracking and proof of purchase for dispute resolution.
Negative Feedback / Risk Areas
- Poor customer service and no reliable helpline.
- Refund delays and issues with returns and incorrect return labels.
- Delivery, tracking failures and account suspensions affecting purchases.
Positive Feedback
Some users still find value and may reuse the marketplace if issues are resolved.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ebay Australia has a 1.7 star rating from 988 reviews, 11% would recommend, with 81% unfavorable and 9% positive. Consumers are mostly dissatisfied and frequently request refunds; common issues cite account blocks, delivery and tracking problems.
Key Takeaways for Future Customers
- Expect mixed experiences per Ebay Australia reviews; check seller ratings before buying.
- Be prepared for long refund and exchange processes and limited phone support.
- Keep tracking and proof of purchase for dispute resolution.
Negative Feedback / Risk Areas
- Poor customer service and no reliable helpline.
- Refund delays and issues with returns and incorrect return labels.
- Delivery, tracking failures and account suspensions affecting purchases.
Positive Feedback
Some users still find value and may reuse the marketplace if issues are resolved.
Media from reviews
Sydney, New South Wales
Payouts
I have been waiting all week for my funds to be released, and now you've got them on hold again because it's not the right bank account. What a load of *** eBay, you scamming dogs.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have purchased an item that nobody wants to help me sort out, including eBay
- - Struggled for days to resolve an issue with no success.
- - Evidence was provided, but the issue remained.
- - Cites cancer and exhaustion, cannot continue.
too hard to communicate with just normal human beings nobody wants to do it and they wonder why people get angry and hurt and yell and swear and do this and do that
ive been trying to sort this out for days with no success. I literally am sick and tired of it.
The whole matter they can stick it right where the sun dont shine. The Customer is never right even though with photographic evidence were still not right so I just give up. I.
I have cancer and just cant do it any more. Im drained thank you eBay and thank you maths auctions.
Preferred solution: I need the scooter five days a week for hospital I have cancer andThey want me to send it back. I’ve been called a liar blind somebody that knows nothing and well you look at the picture. All I wanted was 11 inch tyres on my scooter. Hopeless.
User's recommendation: do what you like
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sydney, New South Wales
Dodgy seller
They could not find tracking. I waited for a few weeks but then I wanted my refund but only got 20% back, this is disgusting.
I want the rest of my refund back. Otherwise I will be going Amazon and Temu in the future.
Preferred solution: Full refund
User's recommendation: Watch this supplier
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sydney, New South Wales
Problem with seller
- - Bought lighter for $40; jet piece fell out but could be reinserted.
- - Replacement promised by July 24; if not arrived, refund the original payment.
I brought a lighter for $40, and in the first 2 months, the small piece where the jet flame comes out fell out a few times. I was able to put it back in, and it kept working, but now the clicker won't ignite the lighter.
The seller said they were going to send a replacement, and it should arrive on 24 July. If it doesn't arrive by the 25th, they will refund me my original payment, and once the replacement gets to me, I would keep that as well as go to the 26th. I messaged them, and they have yet to reply.
I don't know if they even sent a replacement or not. I have not been able to get in contact with eBay, and because it's been past the date, I can't do anything about the lighter anymore, but I still would like to be reimbursed my money and to know if they even sent a replacement or not.
- Easy to buy
- Hard to get any help
Preferred solution: Full refund
User's recommendation: give it 2 to 3 months before giving any feedback
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brisbane, Queensland
Haven’t received packages
I havent received my package on Time as it was mentioned while I placed an order. It supposed to be delivered 4 to 6 Aug but I havent received yet. I tracked on 7 Aug and till today tracking showing same as on 7aug.
Please can you provide accurate estimate delivery date so that we feel more convenient while we place order.
Preferred solution: Deliver product or service ordered
Adelaide, South Australia
Calling about a battery purchase from eBay from Renogy BT solar, au that arrived badly damaged
- - Bought a 12V lithium battery from Renogy via eBay.
- - Delivered in Darwin by Allied Express; the package and box were damaged.
- - Renogy said to contact eBay.
Purchased 12 V lithium battery from Renogy through eBay. Delivered in Darwin by Allied express.
On opening the package I found the battery badly damaged and also the bottom edge of the cardboard box damaged.
Ive spoken to Renogy, they said to contact eBay, you have to be Einstein to work out how to contact eBay about anything please you contact me,045778****.colinr@***.com. Sincerely, Colin Reeves
User's recommendation: Make certain you know how to contact eBay???
Ashburn, Virginia
Problems regarding a return
I returned an item to the designated Hubbed location. It was picked up by Aramex on 31st July.
MP 801952****
Return ID 532529****
Yet you keep sending me emails saying I have not started the return and need to do so? Plus no response from the seller.
What is going on?
User's recommendation: None at this stage. Can’t reach you but phone as number is disconnected
Sydney, New South Wales
I made order lulu tox tea
The first address i make the order, was wrong i have sent the new address 17/19 alderson avenue liverpool 2170
- Change of address details
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sydney, New South Wales
New wheelchair not working
One of the motors just seized up. It started making a squeaking sound that got really loud and then stopped working altogether.
- You can never get anyone on the phone
- No communication
Preferred solution: I want my chair replaced
User's recommendation: Don’t buy from eBay
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brisbane, Queensland
Toocardo the Seller has not completed my purchase and dose not respond to messages I send
- - Good initial communication and payment; estimated arrival looked fine.
- - Only two of three cameras and monitor arrived; the second parcel did not arrive.
When I started looking to purchase this item, I had a lot of questions about which product would suit my needs best, so I contacted the seller and communication was good. So I placed an order and paid in full.
The estimated arrival date was good. But then I received a message that I would receive my product in 2 parcels. That's when communication went downhill; I needed this to arrive by a certain date but could not get an answer. The order no *** I ordered a package of 3 cameras and 1 monitor; I have received 2 cameras, that's all.
He states the parcel will be split into 2 parcels, but the second parcel has not arrived.
I have tried communicating with ***, but he does not respond. I think this is a scam.
- I have used ebay for around 20 years it used to be good
- No phone contact in australia communication
Preferred solution: Full refund
User's recommendation: Do not Deal with this SELLER, He or She dose not respond. You can see what’s ordered and paid for and also claiming order Delivered, but only Received (2 Cameras) which is the photo of the 2 Brown Boxes.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblem with money loopy useless can not contact any one over the phone
Cannot contact anyone over the phone and cannot get the right person on the portal. It's so frustrating, and I've got a buyer waiting for goods.
- Plenty
Preferred solution: Problem fixed
Sydney, New South Wales
I don’t know how I return the poor goods
Let me know how can I return the item? I dont want to pay for the refund shipping.because this item was too soft and cant not be used the shower screen.this is the first time I have returned.
Preferred solution: Full refund
User's recommendation: Don’t know
Sydney, New South Wales
Seller did not send my order. *** advised scam sellers on eBay. Unable to contact eBay. No email address or phone number.
Scam seller on eBay. No item received.
Tracking number not tradable. Smooche advised there are scam sellers on eBay.
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Melbourne, Victoria
My order hasn’t arrive
Hello eBay teams. I'm Maryam Stea, and I ordered an aloe vera plant on the 26th of June.
Unfortunately, it still hasn't arrived.
Can you help me, please? Why hasn't it arrived?
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Melbourne, Victoria
I am very annoyed in the way you have...
- - Order shown delivered; refund requested.
- - Delays and lack of callbacks; customer requests direct contact and quick resolution.
I am very annoyed in the way you have treated me about my situation I first received email saying that my order had been delivered. So I emailed Zoundhouse they message me back saying they would sort it out on Monday 17/8/26.
I then message you on 17/8/26 where you tell me that there is a 3 day rule and that they have to the 22/8/26 to reply I have no idea how they come up with these dates make 3 days its more like 8 days .i was annoyed and frustrated with EBay I call seller myself where the seller and I reached a settlement with them refund me my money back but before this settlement was reached they could not find my documents and eventually they found documents and they told me that my purchase had been sent to England and had been returned to seller where they told me that they were going to send it back to me I by this time had had enough and told them I wanted a refund which I believe they sent me back an email stating this but I am not sure as it is in German
When Messaging your Agent I ask for a Callback which I didnt receive and your agent abruptly ended call I will never USE EBAY AGAIN because I find you dont care about customers
AND I WANT A RESPONSE FROM YOU NOT AN EMAIL OR MESSAGE BUT A CALL FROM A REAL PERSON.
Is this to much to ask ,I have also sent email to PISSED CUSTOMER and they are wanting to know the outcome of this case. Garry Richards margaz14@***.com 046083**** my credit card number has changed and have new details so am hoping that my refund is handled correctly and quickly please advise of what is happening as soon as I receive my refund back I will cancel my account with EBay this has cost me time and some money for me to sort this out
Preferred solution: Full refund
User's recommendation: Be very careful dealing with EBay especially with overseas sellers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Melbourne, Victoria
I purchased a Guitar from Zoundhouse on...
Finally received refund but I had to call seller in Germany to cancel and ask for a refund no help from eBay then eBay said they had not received confirmation from seller but after a long messaging with eBay agent it finally came through but I was out of pocket calls to Germany and 3 days dealing with eBay
I have had the call Zoundhouse the seller I had to call them in Germany where I was told the parcel had been sent to England then it has been delivered back to them and they were going to send it to me I told them that I had enough and I want a refund which they agreed to they sent me a email I believe is the refund, but I don’t know what it says because it’s in GermanAs for EBay have been no help I messaged them yesterday and asked for them to call me back they didn’t call me. As far as I am concerned they are not helpful and this is the last time I will be using them they say there is a 3 day rule which really is 7 or 8 days I find they are a terrible customer service , I believe they are a overseas company and could careless about Australia people all they want to do is make money
I now have been told it takes 3 days there date is the 22nd August that’s more than 3 days the way EBAY are I,asked for a callback nothing I was willing to wait to get it delivered but the way EBay is I told,them I wanted a Refund
Garry Richards
Preferred solution: Deliver product or service ordered
User's recommendation: No recommendation
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All I want is for the Guitar to be delivered to me because it’s for my Grandson birthday that’s all I want plus I believe it’s not Zoundhouse fault but DHL Germany having the guitar for at least 15 days then returning it to Zoundhouse